Customization: | Available |
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Type: | Standard |
Level: | 20kg |
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Q: | Where are your company and factory located? Can I visit? |
A: | Our company is located the beautiful coastal city of Qingdao, China. Our company and factory are within a 30-minute drive from both the airport and the train station, and you are welcome to visit us anytime. |
Q: | How can I contact your customer service for technical/quality inquiries? |
A: | You can reach our customer service team via email or through our website's contact form. Our R&D and quality teams are on standby 24 hours and will be more than happy to assist you. |
Q: | How do you guarantee the quality of your products? |
A: | 1. We attach great importance to the technical clarification of customer needs in the early stage, after being recognized, we will track in strict accordance with technical standards and documentation, before the product is shipped, we will also notify the customer of the on-site inspection results, and obtain the shipment approval. 2. We also support the third-party inspection named by the customer. 3. We will also track any quality problems caused by after-sales. |
Q: | Do you accept orders for smaller quantities? |
A: | We accept samples in the form of sample orders, mass production orders, even for some custom-developed new product orders, the number of orders is very flexible, we will also give the best logistics solution based on your needs. |